1. Information we collect
You can browse this website without registering. When you submit an inquiry, we collect your name, organization (optional), mobile number, inquiry type, message, source page and consent record. To prevent abuse, the server stores a non-reversible IP hash and submission time. Please do not submit unrelated sensitive information such as identity-document numbers or bank details.
2. How we use information
We use your information only to respond to inquiries, arrange product demonstrations, discuss cooperation and conduct necessary related communication. We do not sell personal information or use it for unrelated purposes.
3. Retention and protection
Inquiries are stored in this website’s separate CMS database. Only authorized staff can review them and update follow-up status. We retain information for the shortest period needed to handle the inquiry, then delete or anonymize it. Access controls and backups help protect the data.
4. Sharing
We do not provide your personal information to third parties unless required by law or with your prior consent.
5. Cookies and local storage
The contact form uses necessary session cookies for verification, request protection and duplicate-submission prevention. The website does not use advertising cookies or third-party analytics. The 3D campus may store display preferences in your browser; these are not used to identify you.
6. Your rights
You may request access, correction or deletion of submitted information, or withdraw consent. Contact us on 028-60616268 or 18584865888 (Mr. He). We will process your request after verifying your identity.
7. Minors
This website serves businesses and institutions. Anyone under 14 should submit information only with a guardian’s consent and guidance.
8. Operator and updates
Operator: 成都燕基空间科技有限公司 (HIRUCORE). Address: Chengdu Xingu, Guoxin Avenue, Pengzhen, Shuangliu, Chengdu, Sichuan. This policy was updated on 29 September 2026.